Shipping/Order Status
How fast can you deliver my Man Crates order?
Hey there fearless shopper, we're here to help! Here are some things to keep in mind as we get into the nitty-gritty on delivery dates:. Our inventory is limited and the gift you're eyeing may not be around for long, so pick it up now. If you don't w
What are my shipping options for Man Crates?
So, you’re thinking about sending a completely awesome, one of a kind gift to a loved one (or to yourself, it’s cool, we don’t judge and can’t say we haven’t done it ourselves), but you’re anxious about shipping, look no further. All of our shipping
Can I select my delivery date / choose a later delivery date?
We no longer offer the service to select a future ship date. The farthest delivery date if you order today is an estimated delivery date of 5-10 business days from now, via ECONOMY or GROUND shipping option. For more help, or if you just wanna talk t
Do you offer international shipping?
Unfortunately, we’re only able to offer shipping within the 50 contiguous US states at the moment, we're also unable to ship to US territories like Puerto Rico and Guam, sorry about that!. Right now, the cost is prohibitive and the customs rules in p
What carriers do you use to ship your packages?
We ship our orders using UPS to all 50 states and Canada, and USPS only for APO/FPO/DPO addresses. Based on the delivery address you've provided we'll show you a few of our fastest and cheapest options during checkout. If you're wondering how long it
How much will shipping cost on my Man Crates order?
We’re glad you asked! Just follow the instructions below to find out exactly how much your shipping will cost:. As always, if you’re having trouble with that delivery or anything with your order is less than perfect, email us at [email protected] or
I received a delivery notification but the item is not here. What do I do?
We do ask that the recipient take a look around their front yard, porch, lobby, etc--ask the neighbors, as many times packages are located this way. If the item is still not found, please send us an email at [email protected] within 7 days after the
I want to thank the sender of the gift. How do I do that?
Your gift note includes a QR code linking you to our messaging site, where you'll find the sender's first name. You can then create a message to be sent directly to the sender's email address. If you need more help, send us a message at guys@mancrate
I want to view my past and future orders online. How do I do that?
To view past and future orders, you will need to have an account with us. You can find the process for signing up on this page: “How do I create an Account?”. To access the orders page, follow the steps below:• Log in to your account. • After logging
I made a mistake with the delivery address. How can I have that changed?
Contact us at [email protected] or via chat and we will check the status of your order. If it is still in the warehouse, we can update the delivery address. However, once the item ships, unfortunately, we no longer have control over the delivery. Th
Can I ship to a PO Box?
Yes, we are able to deliver to PO Boxes. We also do ship to APO, FPO and DPO addresses if you're looking to send to someone in the US Armed Forces. For more info, drop us a line by clicking here, and we'll do our best to help you out!. SHIP TO PO BOX
Do you ship to U.S. territories like Puerto Rico or Guam?
It’s a total bummer, but unfortunately, we cannot ship to US territories at this time. For now, we only ship our products to the 50 contiguous US states and Canada. For more info on where we can and cannot ship, get in touch with us now by clicking h
Do you ship to APO, FPO, or DPO addresses?
We are happy to! We’ve got to do a bit of extra paperwork, but it's the least we can do to support our troops. We're happy to ship Man Crates to all service members, whether in Afghanistan, Europe, or on the USS Enterprise. We ship all of our APO, FP
Will my order arrive in time for delivery on the date I need it?
We typically ship any order placed on our site within 1-2 business days of receiving the order (if you don't specify your delivery date during checkout). While you're checking out we'll show you our available shipping choices along with a cost and es
I'd like to change or edit a part of my order, can you help?
We sure can, but time is of the essence!. Be sure to reach out to us ASAP, email us at [email protected] or send us a chat. We ship our orders super quickly so the window for change is small, but we can typically pull off changes when received in ti
There was a problem with my delivery, can you help?
Never fear, we're always here to help! For us to assist as quickly as possible, please have your order number ready when you give us a call. If you don't have it handy, don't worry, we can look up your order while you're on the line. Please email us
Why is the cost of shipping so high? Why no free shipping?
Hopefully, this will clear some confusion up regarding our shipping costs. We have investigated shipping our merchandise with alternate carriers and have found that some of those options are more expensive and, in some cases, can take twice the time
Why are some items able to be shipped to the US only?
Our founding fathers represent the greatest minds ever aligned by a noble purpose in the history of mankind. In their prescience, they built a nation of freedom, industry, and fearless innovation. Is it a coincidence that the Luther Burger (a cheeseb
Has my package shipped yet? How do I track my order?
When you place an order, you'll receive a confirmation email that will show your order's shipping date. When your package ships, we’ll send you an email that contains your order's tracking info. If it’s getting close to your expected arrival date and
When will you ship my gift?
Any gift you order from us typically should ship within 2 business days. Non-personalized items typically ship within 24 hours of your order (if you order Monday-Friday). Non-personalized orders over the weekend should ship on the following Monday. S
What is the status of my order?
The answer is: It depends on the status of your order. How's that for answering a question with a question?. Seriously though, typically we send an email update every step of the way, one email when your order is confirmed, and one email when your or
Do your deliveries require a signature?
The answer is no, most of the time. Our carriers have been asked not to require a signature for delivery by us. Since they're delivering gifts for us we want to make sure they can leave the gift to surprise the lucky recipient when they get home!. Ty
Do you ship to Australia?
Unfortunately, we currently only offer shipping within the US, but we’d really like to expand. We’re currently on a majestic quest in search of cost-efficient ways to offer overseas shipping in the near future. Stay tuned.
Do you ship to Alaska or Hawaii?
We do indeed. It may cost a bit extra, but we can get your gift to those places with little or no delay!. For AK and HI we ship overnight and two-day express air. Ground shipping to Hawaii and Alaska from our warehouses is more expensive, takes much
Do you ship to Canada?
No, unfortunately not at this time. As always, if you have any questions, make sure to give us a shout at: email us at [email protected] or send us a chat.