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Our Policies and Guarantees

Our High-Five Guarantee, policies and related info.

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  • How do I apply a coupon code?
  • Can my gift remain anonymous, will you tell the recipient the gift is from me?
  • Do you show who the crate is from anywhere in the box or on the label?
  • What is your refund policy?
  • I was given a refund on my order, how long does it take to post to my account?
  • Will there be an invoice included in my order?
  • I'd like to exchange a gift I received, how do I do that?
  • Is this a subscription service?
  • I just noticed that the gift I purchased a while back went on sale today, can I have a price adjustment?
  • My gift arrived, but something’s not quite right / there's a problem with my order!
  • What’s your return policy?
  • Will you donate to our charity or fundraiser?
  • Do you offer a referral or affiliate program?
  • What’s the High-Five Guarantee?
EMAIL US: GUYS@MANCRATES.COM

Mon-Fri: 6am-6pm PT; Sat-Sun: 9am-6pm PT

TEXT US: (866) 400-9029

Mon-Fri: 6am-6pm PT; Sat-Sun: 9am-6pm PT

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