General
Everything else keeping you up at night
Contact Us!
- How do I get in touch with your Customer Service Team?
- What are your Customer Service hours?
- Where are you located?
- I'd like to unsubscribe from your email list.
- I want to share my story of gifting greatness with you, and review my experience. Where should I go to do that?
- Do you guys have a Facebook page?
Website Help
- I found a coupon code / promo code online, but it’s not working.
- What is Affirm, and how do I use it to finance my Man Crates order?
- What is Instant Gift and how do I use it?
- I need help setting up and editing reminders!
- I'm ordering multiple crates to one address, how will I be able to tell them apart?
- I can't checkout and I'm getting an error that says there's a typo in my address or credit card info.
Our Policies and Guarantees
- Can my gift remain anonymous, will you tell the recipient the gift is from me?
- Do you show who the crate is from anywhere in the box or on the label?
- What is your refund policy?
- I was given a refund on my order, how long does it take to post to my account?
- Will there be an invoice included in my order?
- I'd like to exchange a gift I received, how do I do that?