Everything else keeping you up at night
- What are your Customer Service hours?
- Do you guys have a Facebook page?
- How do I send you guys the awesome videos/pictures I took while the lucky recipient was opening their gift?
- Where are you located?
- I want to join your rag-tag team of scruffy nerf herders! (Translation: Are you guys hiring and where can I apply?)
- How do I get in touch with your Customer Service Team?
- Help! I didn't get my order confirmation.
- What are my payment options?
- Do you accept Pay Pal?
- Help, I need to cancel my order!
- Do you offer a military discount?
- I have a product I think would be great in one of your crates, where do I submit those requests?
- What is your refund policy?
- I was given a refund on my order, how long does it take to post to my account?
- Will there be an invoice included in my order? Do you show who the crate is from? Can I remain anonymous?
- I'd like to exchange a gift I received, how do I do that?
- Is this a subscription service?
- I just noticed that the gift I purchased a while back went on sale today, can I have a price adjustment?