Hey guys, the item I want is sold out (out of stock) on the website, what gives?

Hi there, what a bummer! It's always a tough blow when the perfect gift is showing as sold out on our website. Firstly, I recommend signing up to receive an email notification when the item comes back in.

At that point, you've got a couple of options depending on how quickly you need your gift.

If you've got some time I would recommend waiting it out, typically when an item is sold out it comes back within a couple of weeks. During rush periods like the holidays, Valentine's Day and Father's Day out of stock items can take a bit longer to return.

If the occasion you're buying for is coming up within the next few days I would recommend considering going with plan B this time, just so you're not left empty-handed on the big day! Give us a call at 866-902-7260 or send over an email to our team of Customer Champions by clicking here.


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