What is your refund policy?

We want to make your experience with us the best it possibly can be, and we're happy to help in any way we can, including providing refunds when they're due, that eve includes when the gift just misses the mark or an item inside of one of our gifts doesn't meet your expectations. For more information about our High-Five guarantee, click here:

What’s the High-Five Guarantee?

If the gift you give falls short, something goes wrong, or you're just not happy with how everything turned out, we want to help! Give our team of Customer Champions a call at 866-902-7260 or send us an email by clicking here, and we'll do whatever it takes to make things right. 

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