What are your Customer Service hours?

Our awesome team of Customer Champions is standing by to help! Here are the three ways you can get in touch with us:

CALL US: (866)-902-7260

If you'd like to speak with us over the phone, give us a call at (866)-902-7260, we promise you won’t wait long, and you’ll talk to a real person. We're available to answer your call Mon-Fri from 7am-4pm Pacific Time. Be sure you're dialing the correct number, starting with an 866.

TEXT US: (866) 258-4265

You can send us a text at (866)-902-7260. We're available to answer your text right away 7 days a week, Mon-Fri from 6am-6pm Pacific Time and Sat-Sun from 9am-6pm Pacific Time.

EMAIL US: guys@mancrates.com

If texts aren’t your thing, go ahead and send us an email at guys@mancrates.com or hit us up by clicking here. We try our super-duper-hardest to get back to every email within 4 business hours. We're available to answer your email 7 days a week, Mon-Fri from 6am-6pm Pacific Time, and Sat-Sun from 9am-6pm Pacific Time.

Any way you choose to reach out, we're looking forward to hearing from you!

Occasionally we may have adjusted hours if the day you're reaching out is a holiday or we're all in some meeting deciding on what flavor of bacon jerky is the next big thing. Don't sweat it, our reply email or phone message will let you know if you've reached us on one of those days.

If you reach out to us outside of our normal business hours we'll get back to you as soon as we're in.

Has your question itch not been scratched? EMAIL US