What are your Customer Service hours?

Good question!

While we'd like to be here for you 24/7, we'd like to see the outside world occasionally so we try to keep pretty regular business hours.

Our Customer Champions are available to help via text (866-902-7260) or email from 6am to 6pm Pacific Time, Monday through Friday and from 9am to 6pm on Saturday and Sunday. Our Customer Champions are also available over the phone Monday-Friday from 7am-4pm Pacific Time.

Occasionally we may have adjusted hours if the day you're reaching out is a holiday, our reply email or phone message will let you know if you've reached us on one of those days.

You can reach us via phone or text at 866-902-7260 and you can write to us by clicking here.

If you reach out to us outside of our normal business hours we'll get back to you as soon as we're in!

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