What are your Customer Service hours?

Good question!

Our Customer Champions are available to help via text (866-902-7260) or email (guys@mancrates.com) from 6am to 6pm Pacific Time, Monday through Friday and from 9am to 6pm on Saturday and Sunday. Our Customer Champions are also available to speak with you over the phone (866-902-7260) Monday-Friday from 7am-4pm Pacific Time.

Occasionally we may have adjusted hours if the day you're reaching out is a holiday or we're all in some meeting deciding on what flavor of bacon jerky is the next big thing. Don't worry our reply email or phone message will let you know if you've reached us on one of those days.

If you reach out to us outside of our normal business hours we'll get back to you as soon as we're in!

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