I'd like to exchange a gift I received, how do I do that?

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• Details and exclusions: Buy One Get One "BOGO 50%" off sale (Code: CRATE50)
• How do I apply a coupon code?
• Can my gift remain anonymous, will you tell the recipient the gift is from me?
• Do you show who the crate is from anywhere in the box or on the label?
• What is your refund policy?
• I was given a refund on my order, how long does it take to post to my account?
• Will there be an invoice included in my order?
• I'd like to exchange a gift I received, how do I do that?
• Is this a subscription service?
• I just noticed that the gift I purchased a while back went on sale today, can I have a price adjustment?