Man Crates
General
Our Policies and Guarantees

My gift arrived, but something’s not quite right / there's a problem with my order!

If you’ve given or received a gift that wasn’t exactly what you expected, call us at 866-902-7260

For more information on our “High Five Guarantee" get the scoop by clicking the link below:

Get in touch ASAP and we’ll be happy to make things right, we’ve got real human beings standing by that have heard it all and are hell-bent on making things right.

Has your question itch not been scratched? EMAIL US

Articles in this section

How do I apply a coupon code?
Can my gift remain anonymous, will you tell the recipient the gift is from me?
Do you show who the crate is from anywhere in the box or on the label?
What is your refund policy?
I was given a refund on my order, how long does it take to post to my account?
Will there be an invoice included in my order?
I'd like to exchange a gift I received, how do I do that?
Is this a subscription service?
I just noticed that the gift I purchased a while back went on sale today, can I have a price adjustment?
My gift arrived, but something’s not quite right / there's a problem with my order!