Your website says there’s something wrong with my address, and I can't get my order to complete. What’s the deal?

Sometimes our shopping cart can be a bit finicky, and we're sorry about the trouble you're having placing your order. If you’re getting an error regarding your shipping address at checkout, it’s usually because the address you’ve entered isn’t exactly matching our address validation system's version of reality, which can occasionally be way off base.

Let's troubleshoot! First things first, let’s make sure you haven’t accidentally entered a misspelled address by mistake, don’t stress it, it happens to the best of us. After you've checked the street address, ensure that your zip code is indeed correctly entered.

If that doesn’t fix it, or if our system is suggesting an incorrect address, give us a call at (866) 902-7260! We have real human beings standing by to help out.

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