All our personalized glassware is dishwasher safe.
Some of our personalized items aren't made of glass and for those we recommend you follow the manufacturer's instructions. Wood items should never be washed in the dishwasher. The personalization will be crisp and beautiful until your pint glass erodes back into sand millions of beers from now.
If there's ever a problem with the quality of the etching work, we'll replace the pieces in question. If you decide you want to update your glassware after you change your name into an unpronounceable symbol, or if you drop your glasses training for your one-man juggling unicycle act, then you've got bigger problems than we can address in this FAQ, and you should seek help elsewhere.
Seriously though, if your personalized product isn't living up to your expectations for any reason, text us at (866) 400-0929